Centralized Content Management Solutions from Samsung
What is LYNK REACH?
LYNK REACH (Remote Enhanced Active Control of Hospitality) is a content management solution that helps hospitality properties to manage content on hotel TVs. LYNK REACH provides a personalized environment while simultaneously improving operational efficiency as it elevates displays into all-in-one content hubs. LYNK REACH delivers more streamlined information delivery channels, convenient communication options and efficient room management.
- Simplify content creation and deployment through a single-source management system
- Monitor performance and usage trends for hundreds of displays form a central remote location
- Deliver a more personalized, differentiated in-room experience to hotel guests
Benefits of LYNK REACH
Streamline Workflow with Real-Time Monitoring and a Central Management Platform
LYNK REACH reduces total cost of ownership for hospitality users with intelligent features that provide real-time monitoring reports and allow a central platform to remotely manage processes. Hotels can monitor and set TV/network settings, room information displays and guest check in/out in a few clicks, enabling them to save time and effort on labor and maintenance costs.
Deliver Custom Content Easier through a Customized User Interface
LYNK REACH’s customizable user interface enables hotels to deliver a richer, more personalized in-room guest experience. The content creation tool is equipped with readily available, intuitive UI templates that simplify content development and management. With this solution, hotel managers can easily share targeted, real-time promotional messaging that reflects guest preferences.
Bringing the Comforts of Home with Easy Access to Various Applications
With LYNK REACH, hotels can delight guests with the same interactive entertainment they experience with their personal devices on in-room displays. Samsung’s Smart Hub provides a gateway to a variety of apps where guests can conveniently access social networking,enjoy music streaming and access the news through the hotel's IP network for enhanced TV content based on their individual needs.
Enhance the Guest Experience with Easy Access to Valuable, Real-time Information
With LYNK REACH, hotels can provide guests with a specialized experience built around their schedules or reasons for staying. Guests can quickly and easily access a wealth of relevant information including hotel services, flight schedules,weather updates and local attraction overviews with multiple-language support on their in-room TVs.
What's New with LYNK REACH 4.0?
LYNK REACH 4.0, the newest version of LYNK REACH software, offers a package of enhanced features designed to improve information capabilities, streamline content creation and maximize hotel revenue.
Extended Support for Infrastructure
LYNK REACH 4.0 fuses the benefits of its SINC and REACH hospitality technologies to offer a comprehensive content management solution accommodating LAN, WiFi and Coax, to drive faster and easier implementation.
Hybrid Channel Map
LYNK REACH 4.0 gives hotel managers access to a mix of IP* and RF channels, creating a hybrid channel map capable of offering guests more entertainment and information options. Extensive channel bank additionally allows hotels to offer specialized premium paid content to applicable guests, creating a potentially profitable revenue source while offering guests more customized viewing options.
Welcome Video Channel
LYNK REACH 4.0 allows hotels to use Welcome Video Channels to deliver useful information to guests in a more engaging way. Hotels can easily upload videos or insert URLs allowing for customized channel lists or advertisement of special offers.
LYNK REACH 4.0 ensures that guests receive personalized attention and convenient access to on-site amenities and services throughout the duration of their stay. From check-in, all the way to check out, LYNCH REACH allows hotels to personalize welcome messages, send restaurant reservation lists, and even expedite faster guest checkout, providing for a more pleasant guest experience.
What is LYNK HMS ?
LYNK HMS (Hospitality Management Solution) transforms in-room hotel televisions into a control and management hub, combining critical capabilities into a single solution. This integrated solution enables hotels to operate more efficiently and provide differentiated services to their guests through four core services. These services include Room Management Solution (RMS), Energy Management Solution (EMS), In-Room Control (IRC) Service and Content Management Solution (CMS).
- Streamline workflow with real-time monitoring and a compatible mobile application
- Increase management efficiency and reduce energy costs through sensor-based control
- Maximize guest comfort through streamlined device control accessibility
- Elevate guest experience through a two-way, IP-based content management solution
RMS (Room Management Solution)
Automate staff workflow and unlock guest responsiveness with a room management solution
RMS is a comprehensive management tool that is complete with a mobile app. Hotel staff can conduct real-time monitoring to check room device status, temperature and security. Staff also can perform energy utilization analysis and optimize energy settings. The RMS mobile app automates processes to accelerate staff workflow and stimulate guest responsiveness.
|Real-time monitoring||Energy utilization analysis||Mobile application|
EMS (Energy Management Solution)
Reduce energy costs and drive operational efficiency with an energy management solution
Hotel staff can pre-set room temperatures based on current weather patterns and room position within the hotel. Sensors located in each room monitor room occupancy and adjust heat and air settings accordingly. Through EMS, hotels can optimize in-room energy settings to reduce overall consumption while still delivering unparalleled comfort.
|Pre-setting function||Sensor-based control|
IRC (In-Room Control Service)
Empowers guests with intuitive UI to create an optimum environment with an in-room control solution
IRC service allows guests to control various aspects of their in-room environment. Guests can adjust room settings through a user-friendly interface and request for privacy through do-not-disturb/make-up-room (DND/MUR) functionality. Additionally, users can save their preferred conditions and quickly activate them with a simple push of a button.
|Intuitive UI||DND/MUR function||Quick mode|
CMS (Content Management Solution)
Design and deliver custom content for an enhanced guest experience with content management solution
Embedded within LYNK HMS, LYNK SINC 3.0 enables hotels to create content without having to purchase additional external tools. Through the use of CMS, hotels can remotely program hospitality displays to showcase personalized and customized contents. A two-way user interface grants guests convenient access to their favorite web-based apps and social media.
|Customized content||Bi-directional UI||Access to apps|